I went there twice with a Groupon for a full body wax(full arms, legs and brazilian). The first time I went there I was a bit irritated since my appointment was over 40 minutes late. When it was finally my turn, they got two people to wax me so it would be quicker. It was my first time waxing, so I did not realize my leg hair was too short. So they were really nice about it and booked another appointment for me. The next time I went, I decided not to a get a brazilian, but get my hair brows done instead. So I really appreciate their flexibility. Overall, my experience was okay. I would probably go there because their Groupons are attractive and their regular prices aren't that bad. On the other hand, they did an okay job.