This place used to be our go to viet place in north vegas until today 20 feb, 2015. We ordered the charbroiled beef with steamed rice or com bo buong as usual and saw piece of hair. Normally we dont mind until the second one. Then a third one was found which was as long as my fork. Told the waitress and she apologized and took the hair. she came back later and asked if there was anything else wrong with the food besides the hair. Of course everything about it is wrong! We lost our appetite! We werent even compensated or anything. Its like they didn't even care. Pho rancho just lost a weekly customer.