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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I really don't understand the negative reviews here. Air Canada has been my airline of choice for years and yes I have encountered the occasional rude employee (which every company has) but my experiences with them have generally been positive. Having flown other carriers in the US and Europe they are one of my preferred airlines along with Lufthansa. One thing I like about Air Canada is you get the personal entertainment system on EVERY flight with them and they have outlets so you can plug in your electronics. If you fly the American carriers you don't get this on domestic flights. As well for the most part the flight attendants I have encountered have been polite and friendly. Also I have positive things to say about some of their customer service agents. On a trip to California I missed my connecting flight in Toronto because of weather delays in Montreal. Due to a server glitch that was messing up all of Pearson (and all the airlines) getting rescheduled with a new boarding pass proved to be more challenging than usual. Not only did I have to call reservations to get rebooked instead of just talking to an agent getting a boarding pass was next to impossible since the computers were out. The agent helping me went out of his way to print me a boarding pass because he knew I needed it for a business expense report and a mobile boarding pass just wouldn't work. I don't know how he did it but he made magic happen! It might not seem like a big gesture but if you saw how much of a mess the airport was you'd know it was incredibly nice of him to do that for me.
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