I heard about this company on the radio and figured I would give them a try. I called to schedule a windshield replacement and they told me they were unable to get through to my insurance company due to a phone issue on the insurance's end. They told me that I would have to call them back at a later time (although good customer service would dictate that they call me back). I called back a couple of days later and got disconnected. I called back again and finally got everything scheduled for today. I planned my one day off from work around them arriving between 9 and 1 but they never showed up or called. I called them to see what was going on and got voicemail. No one has called me back. Do not use this company!