I've been taking my cats here for years. The staff is great - everyone I have encountered has been very pleasant and friendly. They seem to genuinely enjoy their jobs and care about cats. The vet office is very nice and clean, no gross pet odor, and it's nice that they are specialized and only treat cats. When I take my kitties in, they are stressed out enough already without having the added stress of barking dogs.
When one of my cats got sick, they were great about getting us in for last minute appointments - they even called over the weekend when the office was closed to check up on us. It's nice to feel confident that your four-legged children are receiving the best possible care.