These are hands down the best bagels in Madison. I'm from the east coast and I am spoiled on good NY style bagels. Trust me, Einstein and Bagels Forever are not good bagels. This place has a wonderful selection, the bagels are made right and very tasty. My personal favorites are the sesame, onion, garlic and egg bagels. I usually get a bagel and cream cheese but i've tried a few of their other savory sandwiches like the egg breakfast bagel and the chicken salad sandwich which were wonderful as well. My rating on the service here is that it is pretty standard. The staff are generally friendly and the food is prepared quickly. I recommend this place for a good bagel.