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  • My experience with this company has been spotty at best. Although we now have an awesome tech, Craig, who has been able to slow down our scorpion problem, my complaint is with the termite dept. We paid to have the whole house treated a couple of years ago, so we are still under warranty. But we have had to have the house spot treated more times than I can count. Jason, the inspector assigned to us, was nice to begin with, but now his "solution" to the problem is to up sell us on a whole new treatment. He said to spot treat is basically just putting a band aid on the problem. To me, that is telling us they can't fix the issue. To emphasize how bad it has gotten, we recently found evidence of previous infestation in our wood floor. There is a nice gash by a stem wall. Jason said nothing there now, but the damage has been done. I him if I have to pay to have the whole house treated again, I might as well find a company that can actually get rid of the termites. At this point he got very lackadaisical about the whole thing, and acted like he was just glad to not have to deal with a problem his company seemingly cannot fix. Tomorrow, I will be searching for a new pest control company.
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