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  • I have been to kk on several occasions. In general , the decor is nice, the rolls are fresh and adequate, good variety. but service is a hit or miss. During my last visit to KK Sushi, I ordered philly rolls, and when the philly rolls arrived they were accompanied by sashimi... or what ever the rice balls with the raw salmon on top is called. I did not order this but already waited 20 min for any food to come out so decided i wouldnt return and have to wait more time for my rolls. At the end i did not eat 1 of the rolls.( I am very familiar with AYCE sushi places and understand that at times they do charge for any sushis that are not eaten), When going to pay ( after horrible service) I realized the charge for the sushi it was about $1.50. I didnt care and proceeded to pay by debit, but my boyfriend on the other hand obviously needed to say something. She mentioned we did not eat the ONE roll. I told her i realized that and will pay for it but they brought me the wrong order. Cutting me off she walks away from me and comes to me with the sheet that we used to order. ( Note that they offer u a paper with the items u can order you either check mark or but the number of pieces you want) There was a 6 beside that item and i apologized and said maybe i wrote beside the wrong one. After analyzing the paper a little further I realized that everything we had in order was marked with a blue pen( which they give you when you sit down) but that 6 was in a black pen. I DID NOT order that item, and was being charged for something that I did not check off.Server then started screaming at me infront of everyone, saying that im accusing them of cheating and it just became a huge issue. They get three stars because the food is good, unfortunately the service convinces me not to go again. I work at a hotel right beside KK Sushi, and its unfortunate but they have lost A LOT of business due to this minor incident that could have been prevented by a charge of $1.50. I would still use them for delivery as that always seems to go fine, but I do leave it as my last option.
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