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| - I made an appointment with John to buy a 2017 Triumph Trophy. I took the title of my current motorcycle and a blank check with me. When I arrived at Euro Cycle John was standing outside the store with another customer. I walked inside to wait. When I walked inside three other sales people were standing (one by the cashier, one in the parts section and the other by store offices. I stood at the entrance and each one of the sales people looked at me, then looked away. I waited. Not one of the sales people said one word to me. (note: I was the only customer in the entire store). I spotted the Triumph Trophy and walked to it. I didn't touch the bike, I just stood next to it staring. The sales manager "Hollywood" walked out of the offices, looked at me and kept walking. (Note: I am still the only customer on the showroom floor). John walks in with a customer, looks at me and continued his conversation with the other customer. Now, I go back to the Triumph Trophy get on the bike and start testing the clutch, brake, etc... As of yet not one of the five sales people (to include the sales manager "Hollywood"), who are in the same room with me, have not acknowledged me in anyway at all. Not even a "hello, welcome to Euro cycle" nothing. Ten (long) minutes have passed since I entered the store. John stops talking to his customer, turns to me and says "you been helped"?
Please note: Troy and the other salesman in the Euro cycle store on the other end of the building are outstanding. If you must go to Euro Cycle go see Troy.
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