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  • After my atrocious experience in January, I spoke with the store's new manager. She assured me that if I gave them another chance, I'd have a different experience, and offered me a credit. It took me a month to even consider the idea, and another couple of weeks to warm up to it, but today we caved and gave them a shot. And I was pleasantly surprised. I called in my order rather than placing it online, because of the credit, and the person who took my order was friendly. Delivery time was quoted at 30-40 minutes, and it arrived promptly. So maybe they really have made some big changes. The pizza itself is, you know, Pizza Hut pizza; if you've had it before, you know what to expect there. I do like the garlic parmesan sauce option, and the new crushed tomato sauce is more to my taste than their traditional marinara. So, there you have it. The Etna Pizza Hut seems to be under new management and you will probably actually get your order, and not be accused of lying by the staff.
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