I wish I would have read the reviews before booking these idiots! They were suppose to arrive between 1pm and 4pm and did not arrive till 430pm. Then when I was quoted $145, the main mover says I must pay to have all my stuff wrapped when that was suppose to be free. When I told him I did not agree to that he finally dropped the issue and asked I showed him what stuff needed to be moved. I had all the boxes neatly stacked in one room except my bed/dresser/and 6 small boxes I had out back. So they began to load my belongings and I proceeded to bring the 6 boxes around to be loaded, it was at that time the guy said that it would be an extra $35 to load and if I did not pay, he was going to not move my stuff! After attempting for 45 minutes to contact customer service, no one answered, I gave in and paid the $35 to have it loaded. When we got the stuff to my new place 2.5 miles down the road, they unloaded my stuff and did not notify me that my belongings had been damaged and they stacked boxes around to hide it. They had left by the time I noticed it. I immediatly called and reported it. I received no call back till a week later and then they told me because I did not report the incident at that time I was out of luck. When I spoke to the manager she asked me why I was making such a big deal about $35 dollars. PLEASE DO NOT EVER USE THESE GUYS!!!!!!!!!!