I used to come here almost everyday for lunch and I always ordered the JalapeƱo pretzel with their cheese sauce. I have never tried anything else here but I am assuming it's good basked on their whole plain pretzel alone. You'd have to be a bit patient though because after you order and pay they usually end up making it fresh for you. I'd rather have it that way because I know my items are fresh but when they're busy during their rush it's very time consuming. Customer service has been mediocre, I have not experienced anyone rude but at the same time the employee's don't have that go-happy customer service.