Went on a late Saturday morning and found it to be a pretty big disappointment, especially after hearing this is the same people that run TC Eggingtons, which has never disappointed. Their second week being open so I can understand the long ticket times (20 minutes for breakfast), but not the poorly cooked food. English muffin on the Eggs Benedict was not even toasted, the potatoes were undercooked and lacked any seasoning. They looked like they came out of a bag. The bananas on the Banana Foster French Toast were uncooked and not caramelized with any brown sugar. The French Toast itself was OK, but for $7 and no side it was pretty bad. The bacon was cool and seemed to have been cooked off earlier and held in a steam pan like at a buffet. The biggest nightmare was the setup. I had no idea where to go as there are 3 entrances, none of which access the counter where you order. You enter and walk through a maze of tables and people to order your food. I thought I was in the right line and then realized it was people waiting for espresso. Then when I got in the right line there were people all over the place and nobody knew who was next. Was there no thought or planning involved in this style of service to handle busy times? Sauce & Pei Wei seem to have it nailed, maybe they should take a lesson or two from them. Second star because they offer breakfast cocktails, unfortunately we will not be back anytime soon to try them.