We are moving to Phoenix and needed a rental home while we sell our house in Salt Lake City. I found several nice homes managed by Waypoint. When we called for info regarding the homes, we called in a call center. Basically, we get advertising info, just like an automated system but with real people. When we ask questions, the real person in the call center could not give us any answers, again just like the automated system. Later that day we call back to schedule to view the homes, but the call center was closed. We try to leave a message but company recording just hung up on us... This is the treatment we get before we sign on the dotted line and give them our money. I can't image what's like after we commit.....
As a home-owner myself, I feel bad for the actual home-owner. You have beautiful houses that people would love to rent. You couldn't get your houses lease out for extra weeks or months, only because of this incompetent property management company.