I've been getting my haircut by Jojo for the past 2 years and she always did a fabulous job, but my last 2 haircuts at this place were done by a different stylist and they were disappointing. The first haircut I got was a standard A line cut which was okay, but I didn't feel comfortable with the stylist because she didn't want to give me the haircut I was asking for and gave me something she felt comfortable doing. The second time I came in a few months later, well..it was the WORST haircut I've ever gotten! I came in to fix my grown out A-line cut and I asked the same stylist from last time to give me some layers and even showed her some pictures (a layered bob cut) of what I wanted but she started cutting my hair and ended up with a very uneven and messy "pixie cut" which was very square and mullet like in the back. I have never received a more terrible haircut and that includes the ones I gave myself back in high school with house scissors. I came in the next day to try to fix it or get my money back. She thinned it out a little and fixed the squareness but I have never been so upset over a haircut in my life until my last experience coming here. If I do come back to this establishment, I will specifically be asking for Jojo again.