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| - Decided to give Fleming's a try for the first time on our anniversary. The food was pretty good but the service left something to be desired.
We had put on our reservation on Open Table that we were having an anniversary dinner. The hostess was sweet and wished us a happy anniversary as did the rest of the wait staff. They also printed us a nice Happy Anniversary card as well. Nice little touches. I had high hopes at this point.
The waitress though nice wasn't overly friendly and didn't seem to like the fact that she had to work on July 4th, even making a comment that while everyone is outside barbecuing and having a good time, she's stuck inside. Not usually a comment you want to make to your customers. Also seemed like every time we were needing her attention or her services she wasn't anywhere to be found. It took us about 40 minutes to get our bread and butter and 30 minutes to get our salad. The whole service of food wasn't very smooth. The salad came out first and the bread and butter we were promised at the time of seating didn't come out to us until we reminded them that we never got any, though the table behind us that sat after us got their bed prior to us. Then after our salads were cleared we still had to wait another 20 minutes for our main courses. The wine manager had come by at the beginning of the dinner to offer the wines on special that were 50% off. He over-poured my sample glass and left red wine everywhere including on the glass itself. Instead of offering to wipe the glass or change the linens he simply walked away after pouring us our samples. It was a little scary trying the wine with my pure white dress on so I sipped it gingerly over the soiled linens. We also had an issue with the table wobbling, not just a slight wobble but a wobble that shook the whole table and the wine glasses with the slightest touch. The waitress said she'd have someone fix it but no one ever came around. We decided to make an executive decision to switch to the other side of the table that seemed to wobble a little less.
Finally for the food, the steak was good and cooked to the right temperature. The peppercorn sauce, which was complimentary, was not very flavorful and tasted more like an au jus vs a peppercorn sauce. I did, however, enjoy the mac & cheese and Thai green beans along with the crab legs that I ordered.
To end the meal the waitress did bring by a $25 gift card for future use and a box of truffle chocolates for our anniversary. Another nice touch but having started the dinner a little rough, it was hard to be overly excited. Honestly the best service we got was from the food runners, those guys were friendly and helpful, maybe they need a promotion. Will I be back? Hmmmm... we'll see but if I'm going to spend $50 on a steak I might as well go to Ruth's Chris or Smith and Wollensky's.
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