I have been a client here for 6 years, and the quality has continued to go downhill, while the price has skyrocketed. I love animals, and I have rescued 5 dogs and cats. Every time I go to Stoney Creek, they try to force me to buy exorbitantly priced tests and medications.
Dr. Jill Pascarella is rude, condescending, and lacks any empathy for her clients. I literally left the office in tears today after she implied that I don't care about my dog, because I did not want to pay for the same bacterial test that the dog has already had 4 times. She told me that I don't listen, and stormed out of the exam room. This was after waiting 45 minutes past my appointment time while my dog was become increasingly frightened and uncomfortable.
In total I spent $160 for a 10 min exam and medicines for a simple skin infection. $65 for antibiotics that you can buy at harris teeter for $5. I was also pressured to buy expensive vet-only food (in case there is a food allergy, but she isn't sure...) and additional expensive allergy tests and medications. Then she told me that I was using the wrong flea and tick treatment (Frontline). Of course, they have a more expensive version there. I will NEVER go back there again.