I am rating this based on the ice cream. Hubs had fanta orange and I had rice krispy treat . The ice cream was very good. Unique presentation. The different treats being made are like a mini hibachi ice cream show. It takes about 5 min to make each treat. The downside is that it's sooo busy. We waited about 50 min and the shop is warm on top of that. If they had about 5 of the prep stations that would probably speed things up. Main point is don't be in a hurry.