So let me start with saying we've been here multiple times over years but today was just terrible. Our kids had had dental work in the morning and were restricted to soft foods so they had pancakes with them. Hubby and I were just trying to have a nice lunch on a day we'd taken off to go to the dentist anyways. Nope was not to be. We walked in and the place was dead, maybe 1 or 2 other tables had customers. As soon as they tried to seat us and they saw the pancakes and said no sorry you can't have outside food here you'll need to leave it in the car. Ok sure, but since I'm walking out to my car anyways why should I bother to walk back in? But hubby wanted to try anyways and asked to speak to a manager, so the "on duty manager" talks to him and she says that it is the general manager's policy and also it is a health code violation. A health code violation? No way, I don't believe it. So he asked to talk to the general manager directly. Well the same on duty manager comes back and says well he said there can be an exception due to the kids dental work, but just this one time. He didn't even bother to talk to us and tell us himself or enforce his own policy. BTW if really was a health code violation there shouldn't be ANY exceptions, so this is obviously an arbitrary rule. Needless to say we left, they aren't going to have our business today or any other day. We have plenty of other options that won't provide harassment to customers willing to pay $80 + for lunch.