| rev:text
| - Can you say disappointment?? That would summarize my review of Ruth's Chris Southpark. Why am I so specific, well, because I've been to other locations and as a result, expect MUCH better.
This is restaurant week in Charlotte, and YES, restaurants are busy. We booked in to this location for my wifes birthday because she LOVED the downtown location when we did this last year (also during restaurant week). Let me just say, when we went to the downtown location last year, it was one of the best dining experiences EVER!!
Southpark location, not so much! :(
It started out with a 45 minutes wait at the door. We had an 8:15 reservation, but waited until nearly 9:00pm before being seated. The plus... the hostess gave us all a glass of champagne. The minus... there really wasn't a good place to wait!
When we finally did get seated, it continued to go downhill. Our server (Jon/John?) was not terribly attentive. (Something we did NOT experience downtown!) We seldom saw him and when waiting for him... we really waited! My wife ordered a glass of wine. We were well into the first course before she received it. Oh and did I mention that the salad dressing my wife received for my salad was wrong! And since it took so long for our server to appear (about the time the wine arrived), the rest of the party was halfway through their appetizers! When we told the waiter, no appology... just off he went and got her the correct salad dressing.
So, on to the main course. FIRST ... NONE of the steaks came in the famous Ruth's Chris 1800 degree sizzling manner! In fact my steak (More on this in a minute) looked like it had been sitting for some time. Now, I had a wonderful Filet Mignon.. the problem with that was, I ORDERED a NY strip! I had thought about sending it back, but based on how our experience to this point, I certainly was NOT going to take the time wait for another steak while my party waited!!!!
My wife at the petite Filet. Overdone. She ordered a medium. It came VERY well done. Her comment, which to me was priceless... "I could have gotten this at Western Sizzlin!" Now, I'm not a Western Sizzlin hater, but somehow I just expected better fro Ruth's Chris!
Do you want to hear MORE??
When the bus boy came, he spilt corn on my wifes gift and our guests jacket as he cleared the table.
And as I sit here composing this, drinking my lovely hot coffee, I think back to the almost warm coffee I was served last night.
To sum it up... disappointment! I KNOW they can do better, but they totally failed last night!
Next year... maybe we'll try downtown again... or move to Del Frisco, Morton, Palm ...SOMEBODY must want our business!
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