I work in The Quarter and have been in to this location 3 times in 2 months to buy something specific. Sales people have never treated me or asked what I was looking for. Today, one of them walked past me to greet someone else. I actually prefer the quality at Restoration Hardware, but some of my collections are PB!!!! Anyway, I'll never go back. PS. I just left Crate and Barrel, that's where I'll be shopping from now on!