Takes reservations NO they refer to it as "call ahead" and tell you this after you arrive. I am giving this 2 stars based on the initial experience not the food which was excellent. We called ahead for a reservation 1 hr and 20 min before arrival for a party of 9, 7 seats and 2 high chairs for infants. Upon arrival, Sarah our hostess informed us their tables only seat a max of 8 so we needed to wait for 2 tables side by side. I asked how long and Sarah not quite so politely said "not too long" no appx time. My husband asked if reservations meant anything and we were curtly informed it's a call ahead not a reservation. So we waited in the entry way with 5 children and 4 adults for about 15 min watching about 50 people getting seated before us. We decided to move inside to make ourselves visible and Sarah asked me upon entry "have you been helped?. Well yes Sarah we are waiting for 2 tables together and we just watched about 50 people get seated already. Another 10 min and we received the text saying our table was ready. When brought to the tables we were disappointed that we were being sat in an area of high booths that would not allow the high hairs close enough to the table for the babies to eat. Then we were told the 2 high chairs we needed were not allowed in the walkway. I asked to speak to the manager. The manager NEVER came. Miraculously 2 booster seat high hairs were available and one had a broken latch. Our servers were great and food came quickly and was great but our entry into the establishment was terrible beginning with "Sarah".