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  • Today I had the horrible expirence of eating at Johnny Rockets. Courtney was our server and needs some serious training on how to interact with customers.. We ordered a child's grilled chicken meal for my son.. When it arrived it had fries instead of Applesauce and celery. Since I remember from the menu it was supposed to have celery sticks and applesauce I called Courtney over. I explained I rather him have the applesauce and celery and asked her if she could take the fries back. She said since I already had the fries she couldn't exchange them. I told her it was an error on her end since I wanted what the menu stated it came with.. She said okay pick celery or applesauce.. I showed her the menu and it said AND, she said well the menus wrong he only gets one plus kids eat free on Monday so it's not like I'm paying for his meal.. I was appalled. First off I had no idea kids are free I didn't mind paying for his meal but I want my 1 year old to have healthy option not French fries and since the menu said both I expected both... She took the fries away and just brought back applesauce not celery. After that she never came back to our table. My drink sat empty for 26 minutes until she brought the check she never refilled my drink.. I asked another waitress to fill by soda and told her my waitress apparently didn't want to fill mine... If this is the way Johnny rocket handles business I'll never be back...
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