Pros:
Large seating area
Large assortment of items
Cons:
Prices are on the higher side
Ten Ren's is one of my wife's favourite places to go. This location is there flagship one so it's easily the biggest and has the most amount of items to choose from. There are plenty of seats that can accommodate all sorts of groups here. I've attended birthday groups of 20+ people here without much problem as long as you call ahead so they can prepare.
Ten Ren's has a lot of drinks to choose from. From herbal to milk, there's a huge amount of different teas to choose from. If you love tea as much as my wife does, you'll love this place. They have a lot of food to choose from as well. Most of it is "tea flavoured" to some extent. They have combos to choose from which include an entree, drink, side dish and dessert.
My biggest gripe about this place is the prices. They are definitely on the higher side. You're paying a premium for the Ten Ren's name I guess. The side dishes prices irk me the most. Some of the side dishes are as expensive as an entree. I've ordered two entrees before instead of an entree and a side dish because I think that's what gets me the biggest bang for my buck. If the prices were a little better, this would be a 5 star for me.
The service here has always been good every time I come. They hire enough staff to service the large amount of tables they have here. On weekends the place is very busy but I've never had trouble getting service on weekends.
If you love tea and don't mind paying a premium, Ten Ren's is a good place to check out. If you plan to eat and drink, then plan to spend about $20.