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  • I visited for the first time today. My husband and I were the only two people in the store. When we walked in, the bells chimed and the woman at the counter didn't even look our way. She never looked up from her paper on the cash wrap. After being in the store for at least 10 minutes, another associate walked right past us, a foot away and didn't even acknowledge us. She went up to the register and immediately began talking to the other lady. She then leaned down on the cash wrap the rest of the time that we were there. We were in the store for at least 15 minutes without receiving a hello or even a smile. No offer of assistance, nothing. Worst customer service ever. I can't remember the last time that I was completely ignored while in a completely empty store with two employees standing around talking. The prices are ridiculous. I do buy nice spices at other shops but this is the most expensive spice shop I've visited in a long time. The store is nicely laid out and merchandised well. By principle alone, I refuse to spend my money in a store that doesn't even acknowledge my existence. It was like we were invisible.
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