I called this company based on the good reviews on Yelp and wasen't disappointed. I had a relatively small job ($100+). Paul showed up on time and was very helpful and professional. He re keyed one lock and fiddled,drilled,re jiggered and adjusted my front door lock. He didn't try to up sell me,tell me I needed to replace the expensive locking mechanism, or anything of that nature. He did the repairs and explained the other services American provides. Excellent! I would have no reason to call anyone else in the future. Definitely one of the good guys in this business.