I wouldn't give a place 1 star if I didn't give them a second chance, but after coming here countless times (it's the closest one to my house) I would say something has gone wrong at least 50% of the time. Literally.
Before I leave the drive-thru, I always have to check every thing to make sure it's right. It slows down the line, but I've learned to take this measure since they almost ALWAYS give me the wrong items. Whenever I ask for a plain burger, it comes to me with everything on it. There have been two times I ask for a 4-piece kids meal and they put a burger in it.
The most recent time, the person at the drive-thru was so incompetent. I could tell he was new because it took nearly 5 minutes to take my order because he couldn't hear me when I was speaking at a normal drive-thru volume. And as I was pulling away, he said "I think I messed up." into the mic. Like? The employees here are never mean/rude, but the incompetence is so annoying. It's been MONTHS of coming here and they need to work on being proficient in making sure every order is right. I'd rather wait a bit more for them to double-check than for me to have to and come back to get a change.