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| - Since watching Kitchen Nightmares, I've been wanting to try a Gordon Ramsay restaurant. Well, BurGR was my first and probably last.
To start, the service here was a bit cold. Probably because I was dining alone and preferred to sit at a table over the bar. My restaurant star ratings are rarely based on service though, unless it's exceptionally terrible, so let's move on.
I ordered a Hell's Kitchen burger with Parmesan truffle fries. The burger was cooked to perfection, just as I ordered it; medium rare. The meat itself sort of lacked flavor, but the jalapeƱos, tomatoes, bun and avocado made up for it. The fries were great. They're cut thick and come with two dipping sauces. Ketchup, which tasted better than a lot of other ketchups for some reason, and a white (mayo based?) sauce. One portion would probably be enough for two people.
So why the two star rating? For one, my burger was cold. After my first bite, I figured maybe it was only cold on the outer edge of the patty, but that wasn't the case. Then I thought maybe the toppings cooled it down, but the entire burger was pretty much room temperature. Also, I noticed a disgusting looking hair caked onto my fries halfway through them.
It's a shame, because this place went from a definite four (potentially five) star rating to a two within minutes. Had my burger at least been hot, even warm, I'd have looked beyond the hair and rated this place higher. My experience, however, to quote Gordon in a recent episode, had quickly become "dreadful." Perhaps Gordon should look to his own restaurants for the next season of Kitchen Nightmares.
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