I went to Kim for my first cut with a Groupon deal and she was an amazing stylist. Gave me a very stylish hi-lo bob which I got compliments all the time. The hair colour on the other hand was nothing close to the purple I asked for and they tried to convince me that red was a better colour on me... I gave her a second chance a year later to cut my hair back to the style she had originally given and boy was that a mistake! With her being focused on chatting and totally not having any food all day, I ended up with a choppy haircut that was way shorter than I had asked and nothing close to what I wanted after being there for almost 2hrs! I never went back.