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| - BEWARE PINNACLE PROPERTIES IN LA AND LAS VEGAS!
Leslie is the devil incarnate. Pure evil draped in a shroud of flesh that looks like Danny Devito and a Muppet had a baby. She is racist and heterosexist. Her henchmen, Roxanne and Elizabeth, make me want to vote for Donald Trump. My apartment in building 3 was flooded with sewage (e.g feces, toilet paper, urine, trash) from an outside septic system used by the entire complex (PHOTOS ATTACHED). My partner and our dog (a $3,000 pure bred British Bulldog and member of our family) had to book a hotel room on the Friday before Easter, due to zero response from the management team. EMERGENCY MAINTENANCE PHONE NUMBER RANG AND RANG.
The following morning we spoke to Roxanne and told her about the problem. She informed us to give her until Tuesday to resolve the issue and arvised us to stay at the hotel until then. When I called Tuesday morning, I was informed by Elizabeth that Roxanne was not in and that my apartment didn't even flood. (PAUSE FOR ANGER) UMM, I was there and turds were floating down my hallway. I went over to the apartment and the smell was horrendous. Shit (literally) was literally left to bake into our laminate flooring and carpet for 4 days. The apartment was unlivable, we had already racked up an $800 hotel bill and to top it all off we had to fly to Chicago in a few days and would be gone for two weeks. Tickets were bought and a hotel room was booked. Not to mention the luxury Dog Hotel we booked in town for our dog. Going to Chicago was not an option, we needed this apartment situation resolved, yesterday. We refused to pay rent until it was resolved. We spoke directly to Leslie and I recorded the entire conversation. In the audio we inform her of the exact dates of our Chicago trip. She jokes that we will miss the first resident function she's planning and we laugh along, playing nice, as she promises to address these issues within the two weeks we will be away. She also apologized for Elizabeth, saying she misspoke because the maintenance team informed her that there was no problem in my apartment.
While in Chicago I get a series of harassing phone calls from Roxanne asking about the rent, as if she and Leslie have not spoken. I tell her that I spoke to Leslie and will pay the rent when I return to Las Vegas if my apartment no longer smells like shit. She calls again the following day and by this time my girlfriend has had enough and tells her to stop calling and that it's her fault for not addressing it in the time she gave us.
We arrived back home in Las Vegas to an eviction notice, dated the day after we left for Chicago. The apartment had not been cleaned or deodorized whatsoever. We attempted to speak to Leslie again, but she was always conveniently unavailable. We moved out gladly and found a much better apartment in Summerlin, where we are much happier. We are currently in talks of suing this property for wrongful eviction. DO NOT MOVE HERE. BEWARE.
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