Today was our first visit to Lamanna's for lunch. The food was very good and a great price. However, for first time visitors it is very confusing. When we walked in, there were three separate busy lines with absolutely no signage as to what we were suppose to do. The line on the right seemed to be picking up boxed cakes and coffee. We couldn't tell what the middle line was for but we could see the pasta etc. off to the left...so we lined up there. When we arrived there were no empty seats, so after waiting in line about 10 minutes we saw a couple of free seat at the harvest style table. We left the line to go put our coats on the chairs so we'd have a place to sit. Then we had to line up again...when we finally got up to hot food counter we were told we needed 'a number'. Really? We left again and went to the front of the store looking for a number dispenser...nada. Since we could not figure out how to get a number we went to the r line on the right (now the shortest line) to ask where to get a number. That's when we found out that this was where we were suppose to go originally to order and pay for our food...again there in signage stating this. At this point every one that was in front of us were long gone however the lines were very busy. We were both annoyed at this point and rather hungry but I have to admit the girl on the register was a gem and explained the set-up and apologized for it taking so long. I guess it's a great spot when you know what to do but for first time visitors it's very confusing but as I said we will definitely be going back.