This is probably one of the highest foot-traffic stores downtown. There's always a line and there's always a smell, but that's the people not necessarily the store itself. Rite Aid on its own account has decent prices and some good promotions.
The reason why this particular location is a 2 and not a 3 star is simple, they're not the nicest staff in town. I understand when the retail industry beats down on you, but you can at least force a smile, lord knows I used to. From long lines to testy staff members this place is a mixed bag. If you're in a hurry don't both going in during lunch or AM/PM rush hour times since the line is at least 10 minutes.
Silver lining? They've started hiring new faces, some of which are much more amenable and capable of handling the "rush" crowds much more efficiently. Service has gotten better in the last few months, so who knows, maybe in a couple months all one might have to complain about is the fact that it's beaten down due to high traffic.