it was bad all around. we requested a two bed room at reservation time but got a one bed room when we got there even though they had that request on file.
then the next morning when I needed a meeting/business room first the receptionist said all rooms were under construction. when I insisted, the receptionist had to go check with manager?!
the manager comes out and says rooms are all taken (not under construction anymore but taken) but she could give me another stay room for half rate to use for a one hour meeting! I declined and decided to use the lobby area for my business phone call (mind you it was a phone interview with a morning radio show!).
She was now suspicious that I was not a hotel guest and really came in attack mode to not allow me use the lobby area. It wasn't until I told her that first thing I will do after I get off the phone is writing a horrible review for the hotel that she learned how to be polite and smile!
Montreal is a beautiful city with great Hotels. Don't waste your time in this one.