I had a great experience at Suzanne's today. I have to admit, much better than what I expected when first walking in. I had just left a different store thinking that I had found THE DRESS and still walking on my happy-I-found-my-dress cloud. Walking in and seeing the rows of dresses in big plastic dresses I was not impressed.
One of the staff introduced herself and started asking more about my wedding and style of dress. While we were looking through all of the dresses ourselves, she was also helping and bringing dresses she thought I would like.
The dressing rooms were a little small but me, the attendant, my MOH, and the big pouffy dresses fit, so I guess it was big enough. I tried on about 8-10 dresses and found three that are giving THE DRESS from the other store a run for its money. The dresses were better than I thought they would be, the service was better than I expected, and it was one more lesson to not judge a store by the outside.
I haven't purchased my dress yet, but there is a good chance it might come from Suzanne's.