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  • I've had Luigis at least 20-30 times since they opened, but the only reason I occasionally still get it is because it is the closest place to get a bite to eat at. The quality and size of the food is very inconsistent. The same menu items are never really the same twice. The ingredients and recipes are good, but the pizzas have trended towards being notably overcooked on the outside and very undercooked on the inside. I have a feeling that this is intentional, and that maybe they are trying to emulate "NY" style thin crust. I'm not sure. Whatever it is, it's rather sub-par. It just cannot hold a candle to Cafe Porta Alba which isn't too far away. Even something like Glass Nickle is really much better, but like I said sometimes I suck it up and order because it's so very close. Another thing I don't understand was the decision to go to full service. I thought the counter service was a plus for them, because I don't know about other people, but I tip 20% standard for full service, and $0 or $1 total for counter service, so the switch to full service ups the price significantly for me, making it that much less competitive. I used to compare it against places like New Orleans Take Out, QDoba, etc when I wanted good food without paying for service. Now I compare it with all other restaurants and it cannot compare. The place was kind of designed around the counter service, so an error in judgement seems to have been made. Also they really need new side dish choices with the sandwiches. The sandwich I had once was great but the cold noodle salad was a true joke. Luigis was a nice concept that has been poorly executed. If/when a competitor opens nearby, they will lose half of their business unless they change some things. Hopefully they will.
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