I've been here several times, being a former ASU kid and never quite moving out of Tempe. They have great deals - those $7.99 sales (I feel like I've achieved crazy coupon lady status whenever I chance upon these), and the convenience of checking in on their website so that you can minimize your wait in-store.
I had long-ish (about mid-back) layered hair and just yesterday cut it into a long bob and I love it. The lady (Alicia, I think) was a perfectionist and gave me wonderful advice on how to style my hair. For instance, how I could hide the fact that my bangs were framing my face - something typical for layers, but not quite advisable for bobs, and how to get rid of those ugly duck tail edges, since it's at that awkward length where your hair follows the curve of your neck.
Taking off a star because my boyfriend's hair wasn't quite as stellar as mine, having his hair trimmed by somebody who literally graduated from cosmetology school a week ago. There were several long strands that were missed and cause I am a little OCD, it took a tremendous amount of restraint on my part from plucking off those strands before we reached home and I could find a pair scissors.