I had a poor experience with this business last year. However, my power steering went out about 500 feet from the shop so it was the lesser of two evils... Get towed to my regular shop or go back to Honest 1..well Lordy Lordy ... They came through. New front desk personnel, quick diagnostic and repairs done in one day. The bill was fair. I do not object to $95 an hour for labor. I had my alternator replaced at another shop and the one hour labor charge was $160!! I'll go back.