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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-09-26 00:00:00 (xsd:dateTime)
itemReviewed	Rainforest Cafe
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	First time going to any Rainforest cafe, the setting is awesome!! But sadly my experience wasn't so great.. I made reservations 24hrs in advance for my party, who ever I spoke to on the phone was a great help and they even took a note saying I was celebrating my mothers birthday.. As we arrived we where greeted by the very happy hostess which was another good start. But when it came to ordering our waiter never gave us his name, took our order and left. He never returned until a good 40 minutes later to get our refills. When he came back he dropped our drinks off and left. He never came to check on us while waiting for our food or came to tell us that the kitchen was behind. We waited a little longer then an hour to get our dinner, that arrived at 8:20. We didn't order appetizers and half of our party where children, so the orders where pretty easy and small. After we got our food we ate and talked. Waited around for the check, assuming the waiter would do a birthday celebration like they did for the other 10 tables being served, he never did. Why ask if I'm celebrating anything if you aren't even going to acknowledge when we are there, why we came in the first place? The manager I happened to speak with after my dinner was extremely apologetic and told me she would have a talk with her employee, she also said that she saw the note on my ticket for a birthday and doesn't understand why he didn't celebrate for us. I spent over 100$ for dinner and the customer service was the worst I ever had. Another problem I had was with the bussers walking around clueless with plates of food. Not knowing where they were going. All in all, I would not recommend this to anyone anytime soon, the staffing or training needs to change/improve.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Jasmine

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