I am a fan and love the concept however the owners aren't as kind and outgoing as I thought they would be, to be fair they are usually pretty busy! I consistently go in there and never even get a smile. Love the freshness and the food. Wish they had pancakes, waffles, etc. Pricey but cute! I used to love the way they operated with post it notes, etc. keeping it simple but noticed they have iPads now :)