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| - This review is my REAL experience at Hikari. No exaggerations or BS and none needed.
Hikari is an embarassment to Japanese businesses on the whole if they continue to practice customer discrimination.
I ordered from the kids menu for my 3 yo and the sushi AYCE for myself.
I specifically marked nigiri sushi on the order slip, but the Japanese waitress assumed I didn't know what I was ordering. After scrutinizing the order like an IRS auditor, she apathetically repeated quite a few times "nigili -with lice...sashimi -no lice". She went as far as almost warning "... you no eat the lice, we charge for waste".
Then she coldly muttered "no shaling" and walked away. Again, assuming we didn't know the rules of AYCE.
After finishing my modest order of nigiris, I ordered a couple of salmon skin hand-rolls. This time the waitress said "Hand loll, loll BIGGGGG, you not finish..." OMG, she was assuming and discriminating again just 'coz I don't look like someone with a sumo wrestler's appetite.
I would be lying if I said we enjoyed our meals. The whole time we were eating, the waitress watched us like a cctv. My 3 yo innocently reached over for one of the nigiris and she was over at our table quicker than a New York minute, sternly repeating the 'Golden Rule' of AYCE - "no shaling" and walked away. I understand she was looking out for the business, but she was taking it a little too far without being discrete about it. What do you want me to do, chastise my 3 yo over sushi ?
I had ordered a total of 12 items from the AYCE menu over 3 separate times, but only received 9 items. Is the establishment assuming that I cannot possibly finish my food ?
Here's the kicker, when I asked for the check, the waitress handed me the bill stapled to AYCE order slips which weren't even mine, but the $$$ amount was correct.
Btw, have I mentioned the quality of the food ?
It was definitely not worth the 5-mile trek west of The Strip. At best, Hikari is just a neighborhood ma & pa place for locals, not a 'must try' destination for out-of-towners. There are better sushi joints on The Strip.
The raw ostiones looked like they were on a diet. Pathetic, shrunkened and undernourished morsels sitting in oversized half shells. The raw fish on the nigiris tasted like they were pre-cut and not freshly sliced. The salmon skins inside of the hand-roll were not crispy. In fact, the roll looked like a sheet of seaweed rolled into a cone which was exactly what it was 'coz the fillings certainly didn't leave any lasting impression.
The food from the kid's menu was salty & greasy. Do they want the kids to die young OR are they assuming that kids don't know any better.
I don't know how Hikari reviews get all the stars. Just don't discriminate or play games with your customers and treat them with respect.
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