Have been coming to this dealer for 15+ years and have seen them change over the years. Have been driving Acuras for that long and although they at one point would not match the other dealers' selling prices, they recently are more competitive. Bought my last car from there. After sale follow up was excellent, if a little more than I expected or wanted. Don't mind doing business with them, just not interested in being their best friend.
Service has always been spotty. Although they are very courteous and listen to me and my concerns with the car, they don't always get it right the first time and sometimes needs a revisit to get it done. Luckily they have free courtesy cars (without all the obnoxious badges) and if not in a hurry can get in usually within a week.