Skilled at apologies and "we'll fix it" not the place to go if you want it done right.
I ordered 3 simple funerary pieces we could bring to the cemetery for my Dad's services. I picked items from their book rather than custom to avoid any confusion.
Then it began...the greenhouse didn't deliver enough flowers, the delivery driver called ahead to confirm asking for the deceased, and the worst of it..the roses
were fully open and if they last until dinner tonight I will be shocked.
Planning to go to the grocery store on the way to the cemetery to pick up flowers just so my Mom doesn't have a complete meltdown due to the lack of flowers.