FAIL, This place was cool when they first opened. I go here on occasion when I have a bunch of laundry piled up. You have to buy a card and put money on it. Well I have a couple of cards as I have forgotten to bring it before. Well I go to use one of my cards and it says invalid card. I had money on it and bought it here. Well I call the number on the back and it rings to a full voicemail box. The attendant is rarely there but I asked her and she offered no help. They even state to fill out a refund form located next to the cards. Well guess what, there are no forms or a place for them. As far as the place, it used to be clean but they cut the help and so it goes hours with no attendant. One time I was there and there was even food on the counters that someone had left. The prices are pretty steep to use the good machines and the driers take at least two cycles to dry anything. It is sad too because this place used to be nice.