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  • What a shame! My last meal in Toronto (after being here for 10 days) I chose specifically to come back for a 5th time to The Senator. The service was not the best, was told to choose my own seat whilst the handsome dude greeting me carried on stamping paper cups. The person who approached the table where I sat, looked like a homeless guy from the street with the charisma of a baked bean. The friendliest person by far was one if the pot wash guys, smiling and saying excuse me as he passed everyone, even wished a lady who he inadvertently tapped, 'a great day'... Hmmmm emotional intelligence apart, the management needs to rethink it's customer facing personnel... And thinking back, the last visit, the lady server was far from what you would expect from such a highly rated place. SORRY Senator, you need to book up your ideas as your customer facing staff are letting you down, or your hiring process... Either way, its your call... Remember my money, and that of potential customers will spend just about anywhere!
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