I ordered over the phone for delivery, everything seemed to go smoothly.
I ordered two pizzas, the first one was black olives and pepperoni with alfredo sauce instead of pizza sauce, it was decent. Not the greatest I've ever had but not bad by any means.
The problem came with the second pizza. I had ordered a Cheesy Beef pizza w/ hot peppers which was supposed to have an au jus gravy type sauce instead of pizza sauce. I ordered this straight from the menu without changing anything at all. The pizza I received was a cheese pizza with green peppers, that is it. It had no beef on it, the peppers were wrong, and it had regular pizza sauce. I checked the receipt and sure enough they had it down properly as the Cheesy Beef pizza. It cost me $23 when the pizza I got was sold at around $16-17 on the menu.
I didn't bother calling them back to get it fixed because I don't feel like the delivery driver should have to pay for the cooks mistake by wasting his gas. I will never be ordering from Rosatis again because of this. The price of the pizza puts it in the premium bracket and yet the service is definitely lacking if they can't even make a pizza correctly off their own specialty menu.