Being from the US, I was expecting a similar feel when I stepped in. The initial cookie cutter look was there and that is where it ended. The bagels are "OK" and soup was warm, not hot. The coffee selection seemed a little light (where's the dark roast?) With the usual selection of teas. I miss the couches that surround the fireplace and smell of baked goodness. One more issue was that the power outlets were placed in not so acessable areas with the WiFi dropping every few minutes. I will give this place another try later on and see if I was here on an off day.