The service here is phenomenal. I came in yesterday too with my boyfriend and I asked for an Arnold Palmer coolata and the manager informed me it was a new product he didn't have in yet. I said that was ok and ordered something else and he was very polite and quick to make my drink and asked if it was to my liking. We came in again this morning and he remembered me and told me "I lied to you, we did get that product in would you like to try it?" I replied yes and the cashier asked me what size I wanted and he said "I'm gonna comp it anyway, would you like a medium?" So my drink was free and delicious. He again asked me if it was made to my liking and he'll remake it if it isn't. I wish this location was closet to home, my boyfriend and I were on a little vacay and it was close to the hotel. Otherwise I would always come to this location. I'm very happy with their service. Definite must go.