| rev:text
| - I booked a room and air package for 6 nights through THEHotel website. I noticed the room description for THE Suite said either 1 king or 2 queen beds. This being our honeymoon I wanted to make sure we had a king sized bed. I called the reservation line after I booked everything online and asked if there was a way to make sure we got a king sized bed in our suite. The operator insisted there was no way they could guarantee that. Really?? Why am I reserving a suite almost a year ahead of time? so you can decide the day I check in whether or not you have one? It makes no sense to me. She did say she could "make a note" on the reservation that we would prefer a king sized bed but again, there is no guarantee we will get one. Thankfully we ended up getting a king sized bed.
Upon checking in I was asked for my credit card, not for the resort fees, (we will get to those later) but for him to put a 600 dollar "Pre-authorization" on my card. What?? The room is paid for a year in advance, I will pay your stupid resort fees whether I like them or not, why are you charging my credit card for something that appears to be 100 dollars a night security deposit? He says not to worry, I won't actually be charged 600 dollars and it will come off of my card when we check out. Actually it took 2 days after we checked out for the pre-auth to come off.
Our luggage arrived at our room about a minute after we unlocked the door. The bell service was great. They brought my tuxedo to my room when it arrived the day before our wedding, and they came up and got it to be sent back to the rental service the day after. The maid service was also very good. We would leave for breakfast in the morning and come back later in the afternoon to a clean room, clean towels and the bed made.
Everything worked in the room, electronic safe, alarm clock, hair dryer, etc. The TV's were older flatscreens (non-HD) and the channel offerings were limited, most of which seemed to be advertising Mandalay Bay restaurants and shows. It was nice to have a TV in the bathroom. The waterfall bath was nice and spacious.
Outside of the room the carpets in the hallways are starting to show their age, kinda expected after being in operation for 8 years. Also noticed a few rips and tears in the hallway wallpaper. Not exactly what one wants to see in THEHotel.
Saw some people complaining about the elevators, but even when the place was packed with rodeo cowboys and marathon runners, we never had to wait more than a minute or so for an elevator. We did hear people stuck in one of them, hollering for help. Really.
I was not a fan of the confounded walk to get to the strip. I was starting to think they did not want us to find the strip. First hotel employee I asked "how do I get to the strip to catch the Deuce bus?" said I would be better off using cabs to get around. I told him we had alot of things to do and preferred to use the Deuce. So he gave me directions that sent me to an area with a sign "no pedestrians" and no sidewalks. We had to back track and then go a different route through a maze of walkways to get to Las Vegas Blvd. It was on our second day we realized the tram to Excalibur was the fastest route to get to the strip. Unfortunately the tram only runs till 10:30 pm weeknights.
Upon checking out I was charged the 20 dollars a day (+12% tax) resort fees. At the end of our week, those fees came out to $134. More than the cost of a night's stay. I know it has been asked before, but I had to ask what they were for. I was told that the resort fees were for the pool, internet, and "other amenities" such as a free newspaper. Well, all of the pools were closed except 1 small heated pool while it was cold and rainy. We did not use the internet, and I did not get a newspaper. Why are we forced to pay for things we do not want? Why aren't these things FREE! included with the price of the room? If you insist on gouging us, split them up and charge for them IF WE USE THEM! Even if this is the norm in many Vegas hotels, you need to give your guests a break. Not all of us are high rollers. Some of us want to enjoy a vacation without getting nickel and dimed for things we don't want.
Two of our wedding guests that also stayed at THEHotel were given 4 free buffet comps with their stay. They used them for breakfast and dinner 2 days in a row but were only given credit for 2 of the 4. Some rule they were told about at checkout, only 1 free buffet comp per day. Seriously?
THEHotel was nice but next time I will stay somewhere else.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)