My husband and I love pho. We are new to the area and have been trying out different restaurants. Last weekend we decided to try this place for lunch. The one star is for the awful service. We were seated fairly quickly, but it was at least 10 minutes before we were brought menus. We waited another 10 - 15 minutes and still no water, no one to take our order...nothing. The restaurant was steady but not busy. The employees seemed to be completely unengaged. I can't remember the last time we walked out of a restaurant, but after waiting close to a half an hour we decided to cut our losses and try another place. We ended up at Saigon Pho, which was wonderful - excellent food and service! There are too many great places to eat in the Phoenix area to ever give this place a try again.