I think the reviews here are pretty spot on: a really interesting experience, kind/helpful waitstaff ... But the food is pretty basic (and not worth the price), and the ordering process felt very rushed the hostess completely unwelcoming.
I ordered the penne as a main, which I found to be OK but slightly overcooked, and paired with what seemed like frozen veggies. Then a chocolate cake and ice cream for dessert that I found pretty tasty.
The experience was a cool and confronting one - well worth trying once. The room is COMPLETELY dark and you quickly get a feel (no pun intended) of what life is like for the visually impaired. Found it challenging at first but adapted pretty quickly. Can see how others didn't enjoy the challenge of eating in the dark...but that shouldn't be a surprise as it is very clear what one is signing up for.
Waitstaff were great. Hostess less so: scolded us for being a bit late and rushed us to order but we then had to chase her down to place the order and get ourselves seated. Then we waited 30 minutes for our entree. A bit odd for a place so focused on punctuality.
If you come looking for the experience, you'll be impressed. If in search of stand out food, you'll be disappointed.